Welcome to Khader Waterproofing. By booking or using our waterproofing services, you agree to the following terms and conditions. Please read them carefully before confirming any service.
1. Service Agreement
All waterproofing and leakage treatment services are subject to site inspection and confirmation. The final treatment method may vary depending on the condition of the property, source of leakage, surface condition, moisture level, and site requirements.
Our services may include terrace waterproofing, bathroom waterproofing, epoxy grouting, wall waterproofing, water tank waterproofing, balcony leakage treatment, crack filling, basement waterproofing, chemical coating, expansion joint treatment, and related waterproofing work.
2. Pricing and Payment
The service cost depends on the area, site condition, type of waterproofing treatment, materials required, and scope of work.
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Payment may be collected in advance, in stages, or after completion as mutually agreed.
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Additional charges may apply if extra work, materials, repairs, or surface preparation are required.
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Final pricing and scope of work will be confirmed after inspection or discussion with the customer.
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Any additional work outside the agreed scope may be charged separately.
3. Service Process
Our team performs waterproofing work using suitable materials and application methods according to the requirements of the site.
Customers are requested to:
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Provide proper access to the work area.
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Remove or protect personal belongings where necessary.
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Provide basic water and electricity facilities when required for the work.
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Inform us about existing leakage, cracks, previous waterproofing treatments, or repairs.
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Cooperate with the team during inspection, preparation, application, and curing.
4. Waterproofing Materials
We aim to use suitable and quality waterproofing materials based on the type of surface and leakage problem.
The material and treatment may differ for terraces, bathrooms, walls, balconies, water tanks, basements, cracks, tile joints, and other areas.
Where required, the proposed treatment and materials will be discussed with the customer before work begins.
5. Site & Safety Responsibility
Customers should provide reasonable and safe access to the work area.
Khader Waterproofing will take appropriate care while carrying out the agreed work. However, customers should inform our team about concealed electrical wiring, plumbing lines, pipelines, structural damage, or other hidden site conditions before work begins.
We are not responsible for problems caused by undisclosed or pre-existing defects outside the agreed waterproofing scope.
6. Warranty & Service Guarantee
Any warranty or service guarantee, when provided, will apply only according to the agreed waterproofing work, treated area, specified period, and stated conditions.
Warranty may not apply to:
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New cracks or structural movement after completion.
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Plumbing or drainage leakage unrelated to the waterproofing work.
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Damage caused by drilling, construction, renovation, or alteration after treatment.
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Damage caused by improper use or third-party work.
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Areas that were not included in the original scope of work.
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Natural causes or conditions beyond reasonable control.
Any specific warranty period should be confirmed in the quotation, invoice, or service agreement.
7. Work Schedule & Delays
Waterproofing work may be affected by site and weather conditions. Scheduled work may therefore be delayed or rescheduled due to:
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Rain or unsuitable weather.
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Wet or insufficiently cured surfaces.
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Material availability.
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Site-access restrictions.
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Unexpected technical or structural conditions.
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Other unavoidable circumstances.
Customers will be informed about significant schedule changes whenever reasonably possible.
8. Cancellation & Rescheduling
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Customers should inform us as early as possible if they wish to cancel or reschedule a confirmed service.
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Cancellation after materials have been purchased or work has commenced may result in applicable charges.
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Any advance-payment refund will depend on the work already completed, materials purchased, and the agreed service terms.
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Site inspection or visit charges, where applicable, may be non-refundable.
9. Customer Responsibilities
After waterproofing treatment, customers should follow any drying, curing, maintenance, or usage instructions provided by our team.
The treated area should not be disturbed, drilled, damaged, washed, or exposed to unnecessary activity during the recommended curing period.
10. Contact Information
For waterproofing services, site inspections, bookings, or enquiries, contact:
Khader Waterproofing
Phone / WhatsApp: +91 9700004473
Service Area: Hyderabad, Telangana, India
Services: Terrace Waterproofing • Bathroom Waterproofing • Epoxy Grouting • Wall Waterproofing • Water Tank Waterproofing • Balcony Leakage Treatment • Crack Filling • Basement Waterproofing • Chemical Coating & Other Leakage Solutions