At Khader Waterproofing, we provide professional waterproofing and leakage-treatment services for residential and commercial properties across Hyderabad. As our business primarily provides on-site services rather than shipping physical retail products, this Shipping Policy explains how materials, equipment, and service visits are handled.
1. Nature of Our Services
Khader Waterproofing provides on-site services including:
Terrace Waterproofing
Bathroom Waterproofing
Epoxy Grouting
Wall Waterproofing
Water Tank Waterproofing
Balcony Leakage Treatment
Roof Leakage Treatment
Crack Filling
Basement Waterproofing
Chemical Coating
Expansion Joint Treatment
Tile & Joint Grouting
Other related waterproofing and leakage-treatment services
These services are performed at the customer’s property and are therefore not shipped like standard online products.
2. Service Area
Our primary service area is:
Hyderabad, Telangana, India
Service availability may depend on the customer’s exact location, type of property, scope of work, and accessibility of the site.
Please contact us before booking to confirm service availability in your area.
3. Delivery of Waterproofing Materials
Where waterproofing materials are required for a confirmed project, they may be brought to or arranged at the customer’s property as part of the service.
Materials may include waterproof coatings, sealants, grouting materials, crack-filling compounds, chemicals, and other products required for the agreed waterproofing treatment.
Material requirements will depend on the site condition and scope of work.
4. Service Scheduling
After receiving an enquiry, we may discuss the waterproofing problem and, where required, arrange a site inspection before confirming the work.
Service dates and timings will be scheduled based on:
Customer availability
Site accessibility
Type and size of waterproofing work
Material availability
Weather conditions
Surface preparation requirements
Team availability
Customers will be informed of the agreed service schedule.
5. Service & Material Charges
Any transportation, material-delivery, labour, or site-visit charges applicable to the project will be communicated as part of the quotation or service discussion where applicable.
Additional charges may apply if the actual site condition requires work or materials beyond the originally agreed scope.
6. Delays Due to Weather or Site Conditions
Waterproofing work can be affected by weather and surface conditions.
Service or material delivery may be delayed because of:
Heavy rain or unsuitable weather
Wet or damp surfaces
Insufficient curing conditions
Site-access restrictions
Material availability
Traffic or transportation delays
Unexpected structural or technical conditions
Other circumstances beyond reasonable control
Where reasonably possible, we will inform customers if a scheduled service needs to be postponed or rescheduled.
7. Customer Responsibilities
Customers are requested to:
Provide the correct service address and contact details.
Ensure reasonable access to the property and work area.
Inform us about access restrictions before the scheduled visit.
Provide basic water or electricity facilities where required for the work.
Keep the work area reasonably clear before service begins.
Follow any curing or post-treatment instructions provided after waterproofing.
Incorrect address information or restricted site access may result in delays or rescheduling.
8. Material Inspection
Customers may inspect materials brought to the site where appropriate before application.
Once materials have been opened, mixed, applied, consumed, or specially purchased for the confirmed project, they may not be eligible for return or refund except where otherwise agreed.
Any refund or cancellation will be handled according to our applicable Return & Refund Policy.
9. Completion & Handover
After the agreed waterproofing work is completed, customers may be informed about relevant drying, curing, maintenance, or usage precautions.
Customers should avoid disturbing the treated surface during the recommended curing period.
Completion time may vary depending on the type of waterproofing treatment, surface condition, weather, and scope of work.
10. Contact Us
For questions about service availability, site visits, scheduling, waterproofing materials, or project requirements, please contact:
Khader Waterproofing
Phone / WhatsApp: +91 9700004473
Service Area: 18-1/38/A, Adarsh Nagar, Uppal, Peerzadiguda, Kapra, Hyderabad, Telangana 500098
Services: Terrace Waterproofing • Bathroom Waterproofing • Epoxy Grouting • Wall Waterproofing • Water Tank Waterproofing • Balcony Leakage Treatment • Crack Filling • Basement Waterproofing • Chemical Coating & Related Waterproofing Services
We reserve the right to update this Shipping Policy when necessary. Any changes will be published on this page with an updated revision date.